Pelham & Strutt

Terms & Conditions

Under the Consumer Protection Distance Selling Regulations you have a statutory right to cancel your order and receive a full refund. You may cancel your order up to and including the seventh day after receipt. To return items, follow the simple instructions on the reverse of the order acknowledgement that we will send to you. Please note: the company does not pay return postage. Returned parcels remain the customer’s responsibility until safely received by us and so for your protection we recommend using a recorded-delivery service and keeping the postage receipt so that in the event that it is lost, it can be traced. Hygiene-sensitive items including trunks and briefs may not be returned unless faulty. This does not affect your statutory rights. In the event that a product you receive is faulty or has been sent to you in error, Pelham and Strutt covers the cost of returning of the item. This policy does not affect your statutory rights.

Copyright Information

For your information may we remind you that, where applicable, all products supplied by Pelham and Strutt. are:

Protected by patent, the trials carried out on our products are specific to the product concerned and cannot be used as proof of efficacy by similar products.

Copyright protection exists on all our literature, product descriptions, images and content on this website. The ® is displayed where our design has trademark protection. This information is supplied to you as our guarantee of quality in manufacture and production. Any infringement or passing off on our products and literature will be the subject of legal action and challenged in the courts.

Please be aware of imitations and inform us if you see or suspect infringement by a person or company.

Your help and assistance will be much appreciated and help to maintain the integrity of our products.

Colour Information

Pelham and Strutt displays colors of our products on our site as accurately as we can, but the actual color you see depends on the accuracy of your own monitor, which we cannot guarantee.